We at globalsampoorna.com want you to be completely satisfied with your purchase. If
you’re not, we are here to help. Please read our return policy below to understand the
process for returning or exchanging products.
Return period:
Customers can return or exchange products within 7 days of the delivery date.
Any items returned after this period will not be eligible for a refund or exchange.
Eligibility:
To be eligible for a return, your item must be unused, in the same condition that
you received it, and in its original packaging. We cannot accept returns on items
that have been damaged, altered, or used.
Exceptions:
Some products may be exempt from our return policy, such as perishable goods,
customized items, or final sale items. These exceptions will be clearly stated in
the product description.
Return process:
To initiate a return or exchange, please contact our customer service team at
support@globalsampoorna.com. with your order number and a brief
explanation for the return. Our team will provide you with instructions on how to
proceed.
Shipping costs:
Customers are responsible for the shipping costs associated with returning items.
We recommend using a trackable shipping service or purchasing shipping
insurance to ensure the item reaches us safely. We are not responsible for lost or
damaged returns during transit.
Refunds:
Once your return is received and inspected, we will notify you of the approval or
rejection of your refund. If approved, your refund will be processed, and a credit
will be applied to your original method of payment within 7 days.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange
a product for the same item, please contact our customer service team at
support@globalsampoorna.com.
Gifts:
If the item was marked as a gift at the time of purchase and shipped directly to
you, you may return it for a gift credit. Once the returned item is received, a gift
credit for the value of your return will be issued to you.
By making a purchase on globalsampoorna.com website, you acknowledge and agree
to the terms of this return policy. We reserve the right to modify or update this policy at
any time. Changes will be posted on this page, and it is the customers responsibility to
review and understand our return policy before making a purchase.
If you have any questions or concerns regarding our return policy, please contact our
customer service team at support@globalsampoorna.com.